“1Sorry/not sorry. If you haven’t picked up on it by now, the ‘We’re design snobs’ note is 100% authentic. I am not sorry about that. I encourage all would-be prospects to look at our case studies and portfolio. Then shop around. I implore you. Our creative design work is world class – truly. But if you can’t really tell the difference, we’re probably not going to fit well together – and I’m sorry about that. Sort of.”